FAQ

Why am I not getting free shipping on my order during the supplement sale?

Orders during the supplement sale are excluded from free shipping.

What are the exclusions from the supplement sale?

Barlow Herbal , Beyond Balance , BodyBio , Cell Core , Natural Immunogenics , El-Gen , Emerson Ecologics , Farmhouse Fresh  , Integrative Peptides , Livon , Nutrafol , Pneuma Nitric Oxide , Tru Niagen , Vibrant Blue Oils

What is the minimum order amount for free shipping?

$250

How can I track my shipment?

Shipping information will be available and emailed once the order has been prepared for shipment.

How much is shipping?

We offer standard shipping fees on orders under $250. Any order over $250 receives free shipping. Additional shipping fees may apply to products that are temperature sensitive and need to be overnighted.

Is expedited shipping an option?

Yes, expedited shipping is an option. Standard expedited shipping fees do apply for any order amount.

How long will it take for my order to ship?

Please allow 2 business days for your order to be processed and shipped from our facility.

Can I return the products I purchased?

Ortho Molecular and Kare Life products can be returned for a full refund. All other brands must be unopened and in their original packaging to be eligible for return. Shipping fees will be applied to returned orders.